Orders are processed and shipped from our Halifax, Nova Scotia location and are generally fulfilled within 1-3 business days. Transit times are provided by the carrier and vary with package destination. Please note: transit days are an estimate only, and may vary depending on the carrier.
If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order so that we can sort out a refund with the carrier.
Badlands General Store is not responsible for lost, delayed or stolen packages. Please contact your local post office to remedy the situation. In these instances, Badlands General Store is not able to freely replace or refund the items, but we will do our best to assist you in sorting out the situation with the carrier. This can in some instances take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.
Currently we ship within Canada and the United States.